We understand the value of your time. That is why we try to be as transparent as possible so the customer knows when to expect their parcel to arrive.
For Items that are available in stock we offer a single shipping method across Pakistan which ensures that deliveries are made within 2-3 working days, Custom Mousepads & Mousepads that are otherwise not in stock will need some prep time (typically 3-5 days) and should be delivered to you within 1-2 weeks. You can reach out to our customer service department at any time at +92-333-539-4184 or [email protected] for further details. We understand how important it can be for customers to receive items as fast as possible & so we shall try our utmost to precede the aforementioned time where it is possible.
You can track your order by online tracking, SMS, email or call our customer service center if unexpected delays occur with your order. Our customer service department will effectively act to solve your problem and rectify it by taking necessary action.
It is to be noted that Muskom only accepts prepaid payment options for any sort of customized mousepad (incls mousepads from the custom design catalog), below are the different payment methods by which Muskom facilitates payments:
Jazzcash & Easypaisa
Cash On Delivery(Only On Muskom’s Designs)
Kindly Visit Returns & Exchanges for information on how Muskom handles possible returns and/or exchanges.
For Inquires or any information that you may need in regard to this policy kindly direct your questions toward our support team at [email protected] or you can reach us at +92-333-539-4184