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Shipping & Payments Policy Copy



Items In stock:

For Items that are available in stock we offer a single shipping method across Pakistan which ensures that deliveries are made within 2-3 working days, Normally You will be shown items that are in stock on the website but if for some reason it is incorrectly displayed or not accurate customers will be notified and the case will be handled further accordingly, You can reach out to our customer service department at any time at +92-51-542-7271 or [email protected] for more accurate information, we understand how important it can be for customers to receive items as fast as possible and we shall try our utmost to precede the mentioned time where it is possible.

Items that are out of stock:

Since Muskom currently does not produce it’s products locally out of stock items will tend to take longer to deliver, However to combat this we’ve implemented three different shipping methods ranging from free, economy and express, Each with their own variable charges and delivery times which you can find below.

Customized Mousepads and Custom Designs from our catalog:

Custom Mousepads and Orders for designs from our catalog are handled similarly to items that are out of stock, some differences arise with the free option of shipping which may take lesser for custom mousepads as opposed to those items that are out of stock Below are the estimated delivery times and prices for the shipping methods used on items that are out of stock and any type of Customized Mousepads.

Free Shipping(price)( different weight)(delivery time)

(price)( different weight)(delivery time)

Express(price)( different weight)(delivery time)

Note: Customers are responsible for any custom duties and taxes that may be incurred on the Economy and Express shipping options.

International Shipping

Items Being In Stock, Out of stock, or being customized does not affect or create a variation in shipping charges or delivery times, Muskom Offers two different shipping methods for International Orders, Below are the shipping rates and estimated delivery times for each method:




Note: Customers are responsible for any custom duties and taxes that may be incurred on the Economy and Express shipping options.

Payment Information:

It is to be noted that Muskom only accepts prepaid payment options for any sort of customized mousepad, below are the different payment methods by which Muskom facilitates payments:



Bank Transfer


Cash On Delivery(Only On Muskom’s Designs)



Paypal Credit/Debit Card

Kindly Visit Returns & Exchanges for information on how Muskom handles possible returns and/or exchanges.


For Inquires or any information that you may need in regard to this policy kindly direct your questions toward our support team at [email protected] or you can reach us at +92-51-542-7271.